Offices and Department Directory

Administrative Office

101 SW Main St., Suite 700
Portland, OR 97204
503-962-7505
Open weekdays 8 a.m.–5 p.m.

Customer Service

503-238-RIDE (7433)
7-1-1 TTY
Open daily 7:30 a.m.–5:30 p.m.
hello@trimet.org

Lost and Found

4012 SE 17th Ave.
Portland, OR 97202
503-962-7655
Open weekdays 7 a.m.–7 p.m.
Report a lost item

TriMet Customer Support Center at Pioneer Courthouse Square

701 SW 6th Ave.
Portland, OR 97204
Open weekdays 8:30 a.m.–5:30 p.m.
Learn more


Access Transit: Fare Assistance Program

Wes Charley

charleyw@trimet.org
Learn more

Accounts Payable

accountspayable@trimet.org
503-962-6422 FAX
Learn more

Vendor Name A–F

503-962-4836

Vendor Name G–O

503-962-5625

Vendor Name P–Z

503-962-4805

Accounts Receivable (Customer Payments)

accountsreceivable@trimet.org
503-962-4844

Auctions of TriMet Vehicles

Jake Stout

J. Stout Auctions of Portland
888-230-8840
Learn more

Board of Directors

503-962-4831
503-962-6451 FAX
boardtestimony@trimet.org
Learn more

Engineering & Construction

503-962-2103

Civil Rights – Title VI

503-962-2217
503-962-6469 FAX
Open weekdays 8 a.m.–5 p.m.
administration@trimet.org
Learn more

Committee on Accessible Transportation

503-962-8200
503-962-8229 FAX
7-1-1 TTY
Open weekdays 8 a.m.–5 p.m.
cat@trimet.org

Concessions

503-962-2241
Open weekdays 8 a.m.–5 p.m.
concessions@trimet.org

DBE Program

John Gardner

503-962-2217
gardnerj@trimet.org

Employer/College Programs

503-962-7670
Open weekdays 8 a.m.–5 p.m.
employerprograms@trimet.org
collegeprograms@trimet.org

Honored Citizen Program

503-962-2455
7-1-1 TTY
Open weekdays 8:30 a.m.–5:30 p.m.
accessible@trimet.org

Hop Fastpass

1-844-694-6722
Customer service available daily 7:30 a.m.–5:30 p.m.
help@myhopcard.com
Learn more

Human Resources

503-962-7505
503-962-7640 24-HOUR JOB LINE
503-962-7440 fax
7-1-1 TTY
Open weekdays 8 a.m.–5 p.m.
careers@trimet.org
Learn more

LIFT Paratransit Program

503-962-8000
503-962-8229 FAX
7-1-1 TTY
Open weekdays 8 a.m.–5 p.m.
Learn more

Marketing Strategy & Promotions

Lonny Nielsen

503-758-3588
nielsenl@trimet.org

Outreach Services

Clayton Thompson

503-962-6438
thompsoc@trimet.org

Media Relations

503-962-2127

Online Sales — Legacy

503-962-2979
Open weekdays 9 a.m.–5 p.m.
eppsales@trimet.org

Pass-By-Mail Program

503-962-2422
Open weekdays 8:30 a.m.–4:30 p.m.
passbymail@trimet.org

Procurement and Contracts

Contracts

503-962-2202
503-962-2298 FAX
Open weekdays 8 a.m.–5 p.m.

Rail Purchase Orders

503-962-8124
503-962-8152
503-962-8128 FAX
Open weekdays 6 a.m.–2 p.m.

Bus/Other Purchase Orders

503-962-4869
503-962-3028
Open weekdays 7 a.m.–3:30 p.m.

Public Art Program

Michelle Traver

503-962-2159
traverm@trimet.org
Learn more

Public Records

503-962-6482
503-962-3095 FAX
Open weekdays 8 a.m.–5 p.m.
recordsrequest@trimet.org
Public Records Request

Real Property

503-962-2145
503-962-2289 FAX
Open weekdays 8 a.m.–5 p.m.
realproperty@trimet.org
Learn more

Strategic Planning

Open weekdays 8 a.m.–5 p.m.
obrienta@trimet.org
Learn more

Transit Equity Advisory Committee

Amparo Agosto

503-962-2130
agostoa@TriMet.org
Learn more

Domain and Certificate Validation

503-962-4959
domains@trimet.org